[Close] 

Guest Services Associate - Wyndham Ka Eo Kai - Princeville, HI

Company Name:
Wyndham Worldwide
Title: Guest Services Associate - Wyndham Ka Eo Kai - Princeville, HI
Location: United States of America-Hawaii-Princeville
Requisition ID: 1412212
Description:
Job Summary:
Greet, register, establish necessary credit for and issue keys appropriately to guests.
Answer telephones/PBX with proper telephone etiquette and direct calls accordingly.
Receive guest requests and/or complaints and ensure that appropriate actions have been taken.
Answer inquiries pertaining to the resort's amenities, services, policies, area attractions, dining, and directions.
Communicate with other departments as needed via telephone and two-way radio.
Completed check-out procedures, computes bills, collects payment and makes change for guests as required.
Make, confirm and cancel reservations for guests or answer a variety of questions for guests pertaining to their reservations.
Balance all cash receipts and work performed during shift and performs a bucket check on shift.
Distributes guest and staff mail and messages as necessary.
Post charges for faxes, copies or laundry or charges from the food, beverage or convenience store outlets.

High School diploma or equivalent.

At least one year of front desk experience in a hospitality/hotel environment.

Basic office skills helpful including basic math, proper cash handling procedures.

Reservation software or proven aptitude and familiarity with computers and computer software in general.

Must maintain a professional appearance and a cordial attitude towards all guests and staff.

Able to handle the stress of high customer demand in a hospitality environment.

Must be people oriented and able to work independently or with others as needed.

Must be able to easily and frequently change from one activity to another while operating a switchboard or computer keyboard.
WVO is a drug-free workplace and may require a background check and drug test prior to employment.
Job: Guest Services

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

More Jobs

Guest Services Associate - Ka Eo Kai Resort
Princeville, HI Wyndham Destinations
Guest Services Associate - Waikiki Marina at t...
Honolulu, HI Wyndham Destinations
Guest Services Associate - Kona Coast Resort
Kailua, HI Wyndham Destinations
Guest Services Associate
Kihei, HI Marriott Vacations Worldwide
Guest Services Associate - Part Time - WorldMa...
Kailua, HI Wyndham Destinations
Guest Services Associate - Bali Hai Villas
Princeville, HI Wyndham Destinations