Franchised Director of Human Resources

Additional Information:This hotel is owned and operated by an independent franchisee, Interval Leisure Group. The franchisee controls all aspects of the hotel s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

Job Summary

  • Responsible for short and long term planning and management of the Human Resources function. Recommend the departments budget and manage expenses within approved budget constraints. Major areas of responsibility/ management include, but are not limited to, employment, wage and salary administration, benefits, training, employee/labor relations, organizational development and payroll. Work closely with General Manager in implementing, achieving and maintaining the hotels goals and objectives. Participate in total hotel management as a member of the hotel Executive Committee.
  • Establish and implement annual objectives for the Human Resources Department, including a departmental mission statement. Establish, maintain and ensure adherence to all personnel-related policies and procedures. Respond in courteous, professional and rapid manner in order to resolve all guest and staff difficulties. Apply principles of logical thinking to a wide range of intellectual and practical problems in order to perform and direct many varied and complex tasks. Interact with employees and guests beyond giving and receiving instructions, emphasizing relationships with supervisor, subordinates, co-workers and guests in completing assignments. Resolve staff and guest complaints.
  • Develop, direct and oversee overall hotel recruitment and hiring activities strategies for all exempt and non-exempt positions. Support and uphold hotel philosophy concerning hiring, employee relations, supervision and disciplinary action. Directly facilitate, in conjunction with hotel managers, open employee communications to discern grievances and to respond to those grievances in all appropriate manners, including redressing those meriting correction. Assist in recruitment and interviewing of candidates for all executive positions; conduct wage/salary/benefit surveys of the local market and recommend enhancements of the hotels compensation
  • Provide hotel-wide communication vehicles and interact in courteous and professional manner with all guests, staff and community members. Supervise, direct, coordinate, influence and persuade staff in order to maintain service standards of hotel. Maintain safety and cleanliness of work areas and employee areas, including, but not limited to, the employee cafeteria and locker rooms.
  • Develop, maintain and coordinate hotel training programs that provide for specific skills training and management/supervisory development, including anti-harassment and anti-discrimination training. Direct and coordinate human resources activities to hire, train, develop, empower, coach, and counsel. Direct administration of performance appraisals in all departments. Maintain hotels human resources information system so as to provide accurate employee records that comply with all applicable federal, state and local laws. Monitor hotels compliance with all applicable federal, state and local laws.
  • Oversee and investigate all employee relations and labor-related matters as they relate to federal, state and local employment and civil rights laws, including, but not limited to, Title VII, ADA, ADEA, FMLA, FLSA, Equal Pay Act, Pregnancy Discrimination Act, workers compensation and comparable state and local laws, and general human and civil rights. Must be familiar with applicable collective bargaining agreements and relevant local labor union(s). Maintain and administer employment, wage and salary, benefit, OSHA, ERISA, ADA and incentive programs (where applicable).
  • Participate in the budget process as it relates to staffing, productivity, benefit costs, and employee/labor relations costs. Provide guidelines, direction and support in the administration of the disciplinary process. Prepare and maintain operating budget. Monitor staff turnover and recommend changes and improvements.
  • Serve as member of the Executive Committee and work closely with all Executive Team members in supporting and achieving the hotels goals and objectives.

Job Requirements

  • Bachelors Degree required or equivalent education/experience required
  • Three to five years of extensive human resources management experience (one to two years of management). Line operations management and labor related experience preferred.
  • Possess advanced knowledge of the principles and practices within all resort disciplines, including knowledge for management of people and complex problems.
  • Ability to supervise, train and motivate multiple levels of managers
  • Ability to maintain compliance with all local, state and federal laws and regulations.
  • Knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities required.
  • Must be able to communicate (speak, read, write and understand) the primary language utilized within the workplace
  • Must possess basic computational ability.

This company is an equal opportunity employer.


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