", "identifier": { "@type": "PropertyValue", "name": "Wyndham Destinations", "value": "1140456" }, "datePosted" : "2019-01-04", "employmentType" : "FULL_TIME", "hiringOrganization" : { "@type" : "Organization", "name" : "Wyndham Destinations" }, "jobLocation" : { "@type" : "Place", "address" : { "@type" : "PostalAddress", "addressLocality" : "Princeville", "addressRegion" : "HI", "postalCode" : "96722", "addressCountry": "US" } } } }

Business Operations Coordinator - Princeville, Kauai

Wyndham Destinations believes in putting the world on vacation. Our global presence in 110 countries at more than 220 vacation ownership resorts and 4,300+ affiliated exchange properties distinguishes Wyndham Destinations as the world?s largest vacation ownership and exchange company, with North America?s largest professionally managed rental business. Every year 3.5 million families entrust us with their vacation dreams. As the world?s largest vacation company, Wyndham Destinations provides access to unlimited possibilities to inspire your next vacation ? or your next career. Each year our team of 25,000 associates delivers great vacations to millions of families as they make memories of a lifetime. Learn how you can join us on your career journey by visiting careers.wyndhamdestinations.com at http://careers.wyndhamdestinations.com/ . Our world is your destination.
Accountable for performing all facets of the operations department to include tour reception, gifting and contracts in accordance with Wyndham Standard Operating Procedures. Promote a professional atmosphere for our guests, Sales & Marketing staff.
Essential Job Functions
Responsibilities include, but are not limited to:
1. Responsibility #1
a. Greet and qualify touring guests. Collect and validate all guest information. Assign tours to Sales Agents and provide information to Sales & Marketing department as necessary. (15% time)
2. Responsibility #2
a. Provide exceptional customer service to all guests. Answer phones and guest questions in a professional manner. Assist property owners with contract questions or concerns. (10% time)
3. Responsibility #3
a. Distribute premiums to guests upon closure of presentation. Complete daily gift, tour and contract reconciliation in all systems. (20% time)
4. Responsibility #4
a. Data entry of all tour and gifting information into Central Reservations Systems / Epiphany system and running of reports. Prepare and balance cash, down payments, site stats for Contract Department (20% time)
5. Responsibility #5
a. File and secure all documents per procedures. Maintain Property Owner Information per PII and PCI standards (5% time)
6. Responsibility #6
a. Prepare Timeshare Sales Contracts for Sales Department and Property Owners. Assist Administrative Supervisor in support of Sales Staff. Preparation and maintenance of legal documents. (20% time)
7. Responsibility #7
a. Assist Supervisor to provide additional administrative support to internal departments to include Sales, Marketing, HR, and Resort teams (10% time)
8. Performs other duties as needed
Travel Requirements
No Travel required
_The Company makes every effort to ensure equal employment opportunities for all individuals and abides by EEO and nondiscrimination provisions of all applicable federal, state, and local laws and regulations._ _If you require a reasonable accommodation to complete an application please email your request to_ _Mycareer@Wyn.com_ _and provide the job title and location to which you are applying._
Minimum Requirements and Qualifications
State the specific levels of the following that are needed to perform the minimum duties of the position.
(e.g. college degree, 3-5 years public accounting experience, CPA)
1. Education
2. High School Diploma
3. Training requirements
4. None
5. Knowledge and skills
6. Computer Skills Required
7. Proficient in the use of the Central Reservation System (CRS) or EPNY(preferable)
8. Technical Skills
9. Proficient in Microsoft Word, Proficient in Microsoft Outlook, Proficient in Microsoft Excel
10. Job experience
11. One year of general office experience
12. One year of customer service experience.

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